SHIPPING & RETURNS
Europe: 7-10 business days
Russian: 8-10 working days
Ukraine: 7-10 business days
Kazakhstan: 8-10 business days
Azerbaijan: 6-11 business days
Rest of the world: 8-12 business days
Estimated delivery times for the rest of our products:
a) USA, UK, Canada, Spain, France, Korea, Taiwan, China, Japan, Singapore, Malaysia, Australia / New Zealand ~ 8 to 16 days.
b) Brazil, Mexico, Venezuela, Norway, Philippines, Indonesia, India, Saudi Arabia, Jordan, Bahrain, United Arab Emirates ~ 14-25 days.
c) Lebanon, Colombia, Dominican Republic, Kuwait, South Africa ~ 20-40 days.
TURPEX - TURKISH EXPRESS DELIVERY WORLDWIDE
2-3 working days: 35 € for more information send an email:
Important Note: Please note that all estimated delivery times shown are based on normal conditions. We are faced with high volumes of international traffic from time to time, especially during the holiday seasons. Also note that it does take longer for customs in some countries to clear and scan inbound parcels, which explains the difference in the estimated delivery time above.
Return & Exchange Policy
Orders that cannot be delivered
We are not responsible for any packages that are rejected, unclaimed by the local post office, or cannot be delivered to the address because you entered the wrong name or address when placing your order. We reserve the right to charge a restocking and shipping fee of 60% of the item price if this occurs. Therefore, please be sure to check your address carefully when placing your order.
If the package you received is missing any items, don't worry! We ship orders in multiple/separate packages from time to time due to weight restrictions and to expedite delivery after the item is in stock.